🚚 Shipping

Q: Do you ship across Lebanon? A: Yes, we deliver to all regions in Lebanon. Delivery typically takes 1–3 business days depending on your location. Q: How can I track my order? A: Once your order is shipped, you'll receive a confirmation email with a tracking number to monitor your delivery.

Q: Do your products come with a warranty? A: Yes, most products carry a manufacturer's warranty. The warranty period varies by product and brand — details are listed on each product page. Q: How do I claim a warranty? A: Reach out to us with your order details and a description of the issue. We'll coordinate with the manufacturer or arrange a replacement/repair as applicable.
Q: What is your return policy? A: We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. Q: How do I initiate a return? A: Contact us via WhatsApp or email with your order number and reason for return. Our team will guide you through the process. Q: Are there items that cannot be returned? A: Opened software, digital products, and items damaged due to misuse are not eligible for return.
Q: What payment methods do you accept? A: We accept cash on delivery, credit/debit cards, and other secure online payment options available at checkout.
Q: Can I cancel or modify my order after placing it? A: Orders can be modified or cancelled within 1 hour of placement. Contact us immediately via WhatsApp for assistance. Q: What should I do if I receive a damaged or wrong item? A: Contact us within 48 hours of delivery with photos of the item. We'll resolve it promptly with a replacement or refund.
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