🚚 Shipping

Q: Do you ship across Lebanon? A: Yes, we deliver to all regions in Lebanon. Delivery typically takes 1–2 business days inside Beirut, and 2-4 days outside Beirut, depending on your location. Q: How can I track my order? A: Once your order is shipped, you'll receive a confirmation email with a tracking number to monitor your delivery.

Q: Do your products come with a warranty? A: Yes, most products carry a manufacturer's warranty. The warranty period varies by product and brand — details are listed on each product page. Q: How do I claim a warranty? A: Reach out to us with your order details and a description of the issue. We'll coordinate with the manufacturer or arrange a replacement/repair as applicable.
Q: What is your return policy? A: We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. You should drop it off at our store located: Mar Mikhael, Hadeshian Building, Beirut 1100, Lebanon.
Q: What payment methods do you accept? A: Cash on delivery is accepted at this time.
Q: Can I cancel or modify my order after placing it? A: Orders can be modified or cancelled within 1 hour of placement. Contact us immediately via WhatsApp for assistance. Q: What should I do if I receive a damaged or wrong item? A: Contact us within 48 hours of delivery with photos of the item. We'll resolve it promptly with a replacement or refund.
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